Applebee’s and IHOP Plan to Introduce AI in Restaurants The company behind Applebee’s and IHOP plans to use artificial intelligence in its restaurants and behind the scenes to streamline operations and encourage repeat customers Dine Brands is
Dine Brands Dishes Up AI to Streamline Restaurant Operations . . . Additionally, an AI-driven management app is under development to assist restaurant managers with staffing decisions and other day-to-day tasks IHOP has already dipped a spatula into the AI space In August 2023, the company announced a partnership with Google Cloud to integrate Google’s Recommendations AI into its digital ordering experience
Applebee’s and IHOP to begin introducing AI in restaurants The company is introducing AI-infused tech support for its more than 300 franchisees, utilizing Amazon’s Q generative AI assistant This tool allows field technology services staff to query the company’s knowledge base using natural language, eliminating the need for time-consuming manual searches
Applebee’s and IHOP have plans for AI - The Verge Applebee’s and IHOP plan to launch an AI-powered “personalization engine” that could help its restaurants provide recommendations and customized deals, according to a report from The Wall
Smart Service Revolution: Applebee’s and IHOP Turn to AI . . . As restaurants face ongoing hiring challenges, the rise of AI in customer service could become a standard practice rather than an experimental one Key Highlights: When: June 2025; Who: Dine Brands (Applebee’s and IHOP) What: Introducing AI voice assistants to take phone orders; Why: To improve customer service and address staffing shortages
New AI-Powered Dining: How Applebee’s IHOP Are Transforming . . . Dine Brands—the parent of Applebee’s, IHOP, and Fuzzy’s Taco Shop—is rolling out a sweeping AI strategy across its 3,500+ restaurants From behind-the-scenes tech support to front-of-house personalization and smart‐camera experiments, the chain aims to boost efficiency, engage guests more deeply, and stay ahead in an increasingly digital dining landscape 1 AI-Driven Tech Support
Applebee’s and IHOP Begin Introducing AI to Improve . . . <p>Key Takeaways: Dine Brands Global Inc , which operates Applebee’s and IHOP, is taking practical steps to integrate artificial intelligence across its U S restaurant network With more than 3,500 franchised locations, the company is exploring AI to optimize performance at both the guest-facing and operational levels At the center of the effort is a company-wide push< p>